Product commissioning and warranty application

Please use this portal to submit your commissioning report. This should be completed by an approved MCS installer (or installer qualification relevant to country of installation). Once complete the details will be checked and once approved a warranty certificate will be issued by easyheatpumps.com

Note that easyheatpumps.com / Logicool reserve the right to refuse warranty if correct and acceptable documentation is not issued via this portal. Failure to maintain the system as per manufacturers recommendations may also invalidate any warranty. 

A Flow Meter and record of actual flow rates is required. Most commissioning faults are due to low or excessive flow rates. It is imperative that all installations take into account the required flow rate and that care is taken to understand this and commission accordingly.